At Glow Lab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

---

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order details

Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

---

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Communicate with you about your purchases.
• Improve our website and services.
• Send updates, promotions, and offers (if you choose to receive them).
• Prevent fraud and maintain website security.

---

Payment Information

All payments are processed securely through trusted payment providers.

Glow Lab does not store your complete payment card details. Payment information is handled securely by third-party payment processors according to their own privacy and security policies.

---

Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information only with trusted partners who help us operate our business, including:

• Payment processing services.
• Shipping and delivery providers.
• Website hosting and technical service providers.

These partners are required to keep your information secure and use it only for necessary services.

---

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences.
• Understand how visitors use our website.
• Improve website performance.
• Provide a better shopping experience.

You can disable cookies through your browser settings, but some website features may not function properly.

---

Data Security

We take reasonable measures to protect your personal information against:

• Unauthorized access.
• Loss or misuse.
• Alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

---

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where applicable.
• Opt out of marketing communications.

To make a request, please contact us using the details below.

---

Third-Party Links

Our website may contain links to third-party websites. Glow Lab is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

---

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised date.

---

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Glow Lab

Email: bathilyr50@gmail.com
Phone: +221 77 775 00 20

---

Thank you for trusting Glow Lab. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.